Terms of service

Terms of Service

 

Store Name: ForgeStride.store

Business Address:
43 Emerald Dr
Charlottetown, PE C1A 2Y5
Canada

Email: support@ForgeStride.store

Phone: (800) 481-3239


1. Acceptance of These Terms

Welcome to ForgeStride.store.

These Terms of Service ("Terms") govern your access to and use of our website, products, services, content, promotions, and related features available through ForgeStride.store.

By accessing, browsing, purchasing from, or otherwise using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies published on this website.

If you do not agree with any part of these Terms, please discontinue use of the website immediately.


2. Eligibility

To place an order through ForgeStride.store, you represent that:

You are at least the age of majority in your jurisdiction.

You have the legal capacity to enter into binding agreements.

All information you provide is truthful, accurate, current, and complete.

You will use the website only for lawful purposes.

You will not use the website on behalf of another individual without authorization.

ForgeStride.store reserves the right to refuse service, terminate accounts, or cancel orders if these conditions are not satisfied.


3. About ForgeStride.store

ForgeStride.store specializes in professional work footwear including, but not limited to:

Steel Toe Boots

Safety Shoes

Waterproof Boots

Insulated Winter Boots

Slip Resistant Footwear

Puncture Resistant Work Shoes

Industrial Safety Footwear

Outdoor Work Boots

Our products are designed to provide durability, comfort, and practical protection for demanding work environments. Product specifications, availability, and designs may change without prior notice as part of ongoing improvements.


4. Account Registration

Some features of our website may require you to create an account.

You agree to:

Maintain accurate account information.

Keep your password confidential.

Notify us immediately of unauthorized access.

Accept responsibility for activities conducted through your account.

ForgeStride.store is not responsible for losses resulting from unauthorized use of your account caused by your failure to maintain account security.


5. Product Information

We make every reasonable effort to ensure that product descriptions, specifications, dimensions, images, pricing, colors, materials, and availability are accurate.

However, errors may occasionally occur.

We do not guarantee that:

Every product description is completely free from typographical errors.

Colors displayed on your screen perfectly represent the actual product.

Every manufacturing batch is identical.

Measurements are exact to every millimeter.

Minor manufacturing variations, stitching differences, leather grain differences, sole textures, or packaging updates do not constitute product defects.

ForgeStride.store reserves the right to correct any errors without prior notice.


6. Product Availability

All products are subject to availability.

Inventory displayed on the website may change without notice.

We reserve the right to:

Limit quantities.

Discontinue products.

Modify specifications.

Replace discontinued versions with updated models when appropriate.

Cancel orders if inventory becomes unavailable.

If an item cannot be fulfilled, customers will be notified and offered an appropriate resolution.


7. Pricing

All prices displayed on ForgeStride.store are subject to change without notice.

Prices shown at checkout generally represent the final product price before applicable taxes, duties, or government fees.

Pricing errors may occasionally occur.

If an incorrect price is displayed due to technical issues, human error, supplier updates, or system malfunction, ForgeStride.store reserves the right to cancel the affected order before shipment and issue a full refund if payment has already been collected.


8. Promotions

From time to time we may offer:

Discount Codes

Seasonal Promotions

Bundle Discounts

Free Shipping Offers

Limited-Time Campaigns

Holiday Sales

Promotional offers:

May expire without notice.

Cannot normally be combined unless explicitly stated.

May contain purchase limits.

May exclude certain products.

May be withdrawn if abuse or technical errors occur.

ForgeStride.store reserves the right to modify or cancel promotions at any time.


9. Orders

Placing an order does not automatically guarantee acceptance.

All orders remain subject to:

Payment verification.

Inventory availability.

Fraud prevention review.

Shipping address verification.

Compliance with these Terms.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Pricing errors.

Product unavailability.

Fraud concerns.

Payment issues.

Violation of these Terms.

Suspicious purchasing activity.

Reseller activity inconsistent with normal consumer purchases.


10. Payment

We accept payment methods displayed during checkout.

By submitting payment, you authorize the applicable payment provider to charge the total amount of your purchase.

ForgeStride.store does not store full payment card information.

Payment processing is handled by secure third-party payment processors.

If payment authorization fails, your order may not be processed.


11. Taxes and Duties

Customers are responsible for any applicable:

Sales taxes

Import taxes

Customs duties

Brokerage fees

Government charges

International orders may be subject to customs inspections and additional fees imposed by destination authorities.

ForgeStride.store has no control over these charges.


12. Shipping

Shipping estimates are provided for convenience only.

Actual delivery times may vary due to:

Weather

Carrier delays

Customs clearance

Peak shopping seasons

Public holidays

Natural disasters

Transportation disruptions

Government inspections

ForgeStride.store is not liable for delays beyond our reasonable control.


13. Delivery

Customers are responsible for providing an accurate shipping address.

Risk of loss transfers to the customer upon confirmed delivery by the carrier, except where prohibited by law.

If tracking indicates successful delivery, ForgeStride.store is generally not responsible for packages that are later lost, stolen, or misplaced.


14. Order Cancellation

Customers may request cancellation before shipment.

Once an order has entered fulfillment or shipping, cancellation may no longer be possible.

Approved cancellations will generally be refunded to the original payment method.


15. Returns

Returns are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

Submitting an order indicates acceptance of our return conditions.


16. Intellectual Property

All content on ForgeStride.store is protected by applicable intellectual property laws.

This includes:

Logos

Brand names

Product photography

Graphics

Icons

Website layout

Product descriptions

Marketing materials

Videos

Written content

Software

Design elements

You may not copy, reproduce, distribute, publish, modify, or commercially exploit any content without our prior written permission.


17. Acceptable Website Use

You agree not to:

Use automated scraping software.

Attempt unauthorized access.

Distribute malware.

Upload malicious code.

Interfere with website operation.

Attempt denial-of-service attacks.

Collect customer information.

Reverse engineer website functionality.

Use bots to manipulate inventory or pricing.

Violate applicable laws.

ForgeStride.store may suspend or permanently block users engaging in prohibited activities.


18. Product Use Disclaimer

Our products are intended to provide practical workplace protection and comfort.

However, no footwear can eliminate all workplace hazards.

Customers remain responsible for:

Following workplace safety regulations.

Selecting appropriate footwear.

Using products according to their intended purpose.

Maintaining products properly.

Inspecting footwear before use.

ForgeStride.store does not guarantee protection against every possible injury or workplace condition.


19. Limitation of Liability

To the fullest extent permitted by law, ForgeStride.store shall not be liable for:

Indirect damages.

Incidental damages.

Consequential damages.

Lost profits.

Lost business opportunities.

Business interruption.

Personal inconvenience.

Loss of data.

Loss resulting from misuse of products.

Our maximum liability relating to any purchase shall not exceed the amount actually paid for the product giving rise to the claim.


20. Indemnification

You agree to indemnify and hold harmless ForgeStride.store, its owners, employees, affiliates, suppliers, contractors, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising from:

Violation of these Terms.

Improper use of products.

Violation of applicable laws.

Misuse of the website.

Infringement of third-party rights.


21. Force Majeure

ForgeStride.store shall not be responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including:

Natural disasters.

Floods.

Earthquakes.

Pandemics.

Government actions.

War.

Labor disputes.

Carrier failures.

Internet outages.

Power interruptions.

Cybersecurity incidents.

Supplier disruptions.


22. Privacy

Your use of ForgeStride.store is also governed by our Privacy Policy.

By using this website, you consent to the collection and processing of information as described in that policy.


23. Third-Party Services

Our website may integrate third-party services including:

Payment providers.

Shipping carriers.

Analytics providers.

Marketing platforms.

Customer support software.

Social media integrations.

ForgeStride.store is not responsible for the policies or practices of third-party services.


24. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws governing the Province of Prince Edward Island and the federal laws of Canada, without regard to conflict of law principles.


25. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.


26. Entire Agreement

These Terms, together with all policies published on ForgeStride.store, constitute the complete agreement between you and ForgeStride.store concerning your use of the website and purchases made through it.


27. Changes to These Terms

ForgeStride.store reserves the right to modify these Terms of Service at any time.

Updated versions become effective immediately upon publication on this website unless otherwise required by applicable law.

Customers are encouraged to review these Terms periodically.

Continued use of the website following updates constitutes acceptance of the revised Terms.


28. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

ForgeStride.store

43 Emerald Dr
Charlottetown, PE C1A 2Y5
Canada

Email: support@ForgeStride.store

Phone: (800) 481-3239

Our customer support team will be pleased to assist you with any questions regarding our products, policies, or your shopping experience.